About

This is an online catalogue of PLAY LINE FRIENDS products available in Singapore. 

How to Order

1. Fill in orders via google form at https://bit.ly/PLF_ORDER

  • Follow the steps provided in the form

2. An invoice will be sent out via email within the next 1-2 business days. *Do check both your inbox and spam/junk box for the invoice. If you do not receive the email, do email us at enquiry@forwardcreation.com.sg

3. Payment is required to be made within 24 hours after the invoice has been issued via the payment form provided in the confirmation email.

4. Upon payment verification, an order confirmation email will be sent to you within 1-2 working days.

5. When order is ready for dispatch, a delivery notification email will be sent to you.

Terms & Conditions

  • This catalogue is only available in Singapore.

  • Direct order and pre-order are strictly for delivery only.

  • Delivery fee of $5 will be applied to all orders below $100 and free delivery will be provided for orders above $100.

  • Delivery fees will apply if you wish to dispatch direct order items below $100 and pre-order items below $100 separately.

  • Orders made from direct catalogue and pre-order catalogue will only be dispatched upon arrival of all items. Otherwise, you are encouraged to submit two separate forms.

  • Membership points will be credited for purchases made online. Points will only be awarded to members after payment verification.

  • Expected arrival and dispatch for pre-orders will be shared via email. We seek your kind understanding that there may be delays during COVID-19 period.

  • Refunds and exchange are strictly not allowed. If the item is defected, please notify us within 3 days upon receiving via email with the following details:

    • A picture/video of your item(s) clearly showing the defects​
    • A picture of your delivery order with the date of delivery

  • Exchange of defected items will only be allowed in-store.

  • Submission of order implies your confirmation on the purchase. Items not paid within the timeframe of 24 hours upon issuance of invoice will be cancelled.

  • Please note that once an order has been processed, we are unable to modify or cancel the items in your order.

  • We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after order submission).

PLAY LINE FRIENDS Singapore

Funan,107 North Bridge Road

#02-14, Singapore 179105

Open Daily, 10am - 10pm

About

Official Merchandise

This is the official online catalogue for PLAY LINE FRIENDS, Singapore

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